Refund policy
Returns and exchanges
Because your artwork is created specifically for your order and produced according to your approved proof and finishing selections, custom artwork is not eligible for returns or exchanges once production has begun. If your artwork arrives damaged, defective or there is an error on our part, please contact us promptly with photos of the issue. We'll work with you to make it right.
Cancellations
We do not accept cancellations once artwork is approved and production has started. Please contact us if you have any questions about your order.
Conditions of return
Buyers are responsible for return shipping costs. If the item is damaged upon return, the buyer is responsible for any loss in value.